Top Ten Blog Posts Cover PR, Social Media, Innovation, Ecommerce, Marketing

Marketing and PR Tactics and Helps for Small Business Owners

We’ve been blogging for a long time. We’ve focused on creating content that resonates, answers questions and helps you with your public relations. It’s our sincere goal to give back to the very types of businesses who help support us.

What do we write about?

We share tips, strategies and how-to articles that help owners of small businesses compete with large businesses. Through our content, we help you achieve your goals and become a more informed business manager.

If you want to up your game and improve your skills, master the tactics and strategies in each of these articles.

Our top ten most frequently read blog posts are:

  1. When to Send a Media Alert Rather Than a Press Release: A media alert or advisory is a critical component of your public relations strategy. Learn more about when to send one and what they contain.
  2. A Rant: Why I May Ignore Your Social Media Invitation: Don’t ignore a basic rule of social media etiquette. How often have you invited someone to Link, Follow or Friend without reminding the person how you are connected?
  3. New Hire Announcements and Press Releases: Your public relations strategy should include regular new hire press releases for media outlets in your industry, community and association. Learn how to write one.
  4. Blue Sky Thinking and Innovation: Blue sky thinking is more than just pie in the sky. It’s critical to innovation. Read our insights about how to cultivate it in your firm.
  5. Pros and Cons of Using a PayPal Button: What are the pros and cons of using a PayPal button rather than a full e-commerce solution? Our post helps you comprehend when a simple button works better.
  6. Ten low cost marketing and PR tactics that work: What low cost marketing tactics have small business owners used to gain new business? Here is a list of 10 tested tactics.
  7. Marketing and Public Relations Recommendations for Every Business: Learn which six marketing and public relations activities will be critical to your business success. Master the 6 tactics that will make a difference.
  8. Cognitive and gender bias in advertising: images are powerful, to be used with care: Images in advertising can sustain a bias or confirm a stereotype. Using images to tell a story, and avoid bias can forge new ways of acting and thinking.
  9. What Does it Mean to Take Your Business to the Next Level?: Want to take your biz to the next level? Use these insights to identify what the next level is, and what it is going to take to get there. Strategy matters.
  10. PR Important Dates and Holidays: Planning your PR and marketing around national holidays, wacky holidays and observances gives you an opportunity use creativity in your promotions and events.

 
Photo by Annie Spratt on Unsplash

PR is individual

What does a PR consultant do?

In the many years that I’ve worked with companies to develop public relations plans, the number one misperception regarding PR is that it is a simple set of activities that can be done quickly, like creating one widget after another from the same die.

Just as each owner of a company, entrepreneur or executive in a corporation is an individual, so is each firm’s public relations plan. Many clients perceive that PR is fast, simple, cheap and easy. Not true. There is no cookie cutter way to implement public relations. However, there are common activities for all clients. PR done correctly these tasks are time-intensive and require one-to-one approaches.

So, just what exactly is Public Relations? Is it sending press releases to media contacts? Staging attention grabbing activities at major public gathering points? Sending product samples to celebrities?

What is Public Relations?

Public relations is the on-going, continuous building of a wave of conversation and information in the public realm or segment. Public relations, as the name says, is the development of relationships with the many audiences of an enterprise. Public relations is cumulative, long-term and carries different perceptions as opposed to advertising, which I believe PR must support. Public relations creates an environment which makes sales and marketing activities successful. In many respects, public relations is the fertilizer for the seeds sown by advertising, sales and marketing activities.

I counsel and support my clients as they seek to:

  • Be authoritative (speak about issues, teach, present, comment)
  • Be alert to opportunity; Make the news
  • Look for trends and comment on them; Be visible in the news
  • Have a blog and post weekly
  • Seek out and communicate with bloggers, forums and others talking about subjects of interest to your consumers
  • Have whitepapers on the company website so the company is positioned with authority.
  • Conduct webinars
  • Take polls and announce the results
  • Post all news releases on the company website
  • Post all news releases on searchable sites and make sure your news is in a syndicated feed
  • Post information about the company in contributed articles on sites that accept contributed articles

Specifically, public relations activities can be organized into 5 discrete sets of activities:

  1. Media relations activity
    1. Media releases
      1. Creation of media materials (formerly called press kit)
    2. Creation of storylines and pitches to gain publicity
    3. Contributed articles
    4. Creation of white papers
    5. Responding to media / journalist’s queries for experts
    6. Coaching regarding on how to be interviewed
  2. Conversation origination, participation and relationship building
    1. Customers
    2. Bloggers
    3. Forums
    4. Bulletin Boards
  3. Special events
    1. Media events (such as photo opps or interesting attention getting activities)
    2. Customer focused events
    3. Product Launches
    4. Grand openings
    5. Expos/Trade shows
    6. Conferences development, planning and organization
    7. Development of Speaking engagements/Speaker’s Bureau
  4. Reputation management
    1. Being ready with talking points on potential issues with regard to a company
    2. Keeping management apprised of issues that might effect their company
    3. Coaching management on how to conduct interviews
  5. Crisis communications

In addition, your PR consultant should assist you and your firm by creating messages, to communication touch points. A PR pro helps you learn to stay on message and keep all messages aligned to support long-term goals.

Many entrepreneurs and companies conduct their own public relations activities, however, as an entrepreneur, it is hard to develop a company and stay focused on the specifics of your PR plan.

For those who need support, we recommend you consult a communications professional to develop plans, as well as coach and guide the firm to the plan’s implementation. It’s worth your time, money and energy to plan wisely and work with a professional.

Latent Semantic Indexing, Google and Your Web Content

 

The power of the human brain

Our brains are amazing things. If we’re talking and I tell you I want to find a red dress to wear to a party, you understand that I’m looking for festive, dressy apparel to wear to a social gathering. You understand that cocktail party dresses and elegant attire are also substitutions for the same needs. Though I would never say it that way, you understand it. And you’d probably also understand that while red is the color I named, other names for red are crimson, scarlet, magenta, carmine, burgundy, and brick.

Searching, parsing, deciding what’s important

Google wants to be just like our brain. Google’s intention is to provide every web user with the information they seek and need within a single click. So as we search the web, Google emulates how our brains work and provides us with options which are synonymous and which expand our search results. One of Google’s innovations has been the development of latent semantic indexing.

Latent semantic indexing removes need to keyword stuff

As Tina Courtney-Brown notes in her article The Top 5 SEO Tactics You can Drop:

“…this means that you don’t have to litter your content with all the keyword phrases you want to rank on; LSI will assume that similar phrases are also relevant.

Google will suggest alternative and commonly executed searches in a list of drop down terms in their Chrome browser.

Being there in the “I want to” moment

When you’re developing content for your website, you must integrate Google’s manner of indexing and returning relevant content to their users. Integrating Google-awareness into your content’s development means that you will be creating robust content that meets the needs of your customer by answering their questions, extending their knowledge, or solving a problem. Google tells us, for every customer, there is an “I want to…” moment. Google also terms these “micro-moments.”

In these moments, consumers’ expectations are higher than ever. The powerful computers we carry in our pockets have trained us to expect brands to immediately deliver exactly what we are looking for when we are looking. We want things right, and we want things right away.

It’s that “I want to…” which drives the individual’s search. Being served to searchers in results means that you’ve directly met their criteria in a non-spammy, intelligent, unique way that is a direct fit or fits an analogous search result.

Now that you know this, you can quit dithering on about the precise keywords you need and focus instead on the “I want to…” questions of your core customers.


Want help developing content for your customers that meets them in the micro-moment? Call us at 843-628-6434, we’re really good at helping our customers comprehend what their client’s micro-moments are.