Posts Tagged ‘Forrester Research’

Social media conversationalists

Forrester Research publishers of one of my favorite business books, Groundswell, released research that quantifies a new category of those active in social media. Dubbed conversationalists, these users are active and influential.

Forrester's Social Technographics Profile Diagram

According to Forrester, Conversationalists are,

56% female, more than any other group in the ladder. While they’re among the youngest of the groups, 70% are still 30 and up.”

Recently I was a presenter with Shauna Heathman of Makenzie Image Consulting at the Columbia, SC National Association of Women Business Owners discussing personal branding whenone of the attendees asked others at the meeting, “Do you read blogs?” Her question stimulated discussion about of who reads and publishes blogs. Only a few did not regularly read and comment on blogs. However only 2 attendees maintain and write a blog. Earlier in the presentation the majority of the women recounted using their Facebook profiles to support their businesses’ marketing.  Forrester’s more scientific research confirms my “woman on the street” first-hand knowledge.

If you want to reach the customers (and I mean women) who make 85% of brand purchasing decisions, you need to be active in social media. Eight-six percent US women now have a profile on at least 1 social networking site a 48% increase. (Up from 58% in 2008.)

Women are conversationalists. Our brains are wired that way and data show how we have leveraged our innate ability into a powerful force.

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